pdxpcfixer.com

Free Online Computer Help Forums
It is currently Mon Sep 06, 2010 1:40 am

All times are UTC




Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Can't clean Viruses, HELP!
PostPosted: Fri Mar 12, 2010 6:40 pm 
Offline

Joined: Fri Mar 12, 2010 6:30 pm
Posts: 1
I've got some kind of nasty Trojan, but every time I try to run my Anti-Virus solution, it says that it can't delete it. How can I clean these things off my computer? I can't even use it... HELP!


Top
 Profile  
 
 Post subject: Re: Can't clean Viruses, HELP!
PostPosted: Fri Mar 12, 2010 6:44 pm 
Offline
Site Admin

Joined: Fri Feb 26, 2010 8:49 pm
Posts: 19
Hello Crackerjack, and Welcome to PDX PCFixer Forums!
Generally, Anti -Virus programs won't be able to 'clean' programs that are in use. Because I virus is a program, we have to stop it from running when we start the computer. The best way to clean these viruses is to restart the computer in Safe Mode, and then run the Anti -Virus scan. To do this, tap the F8 key while the computer is booting up, and choose 'Start in Safe Mode'. Then, try running your scan.
Hope this helps,

_________________
CNorris
"Every Problem is an Opportunity in Disguise."


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group